Handmade in Addis Ababa · Custom fit · Delivery in Addis, across Ethiopia & worldwide · +251 978 12 74 17

Ordering, Delivery & Payment

Everything you need to know before you order. Still have a question? Message us — we’re happy to help.

Ordering

How do I place an order?

Pick your piece, add it to your bag and go to checkout. Fill in your details and send the order to us on WhatsApp or Instagram — the order text is written for you. You can also simply call us on +251 978 12 74 17. We reply to confirm the price, timing and delivery before you pay anything.

Can I order a custom design or colour?

Message us with your idea — a photo, a colour, the occasion — and we will tell you what’s possible and how long it will take.

How long will my order take?

It depends on the design and how busy the studio is. Always tell us your event date when you order; we will confirm whether we can have your piece ready in time. For weddings and holidays, order as early as you can.

Sizing

Which size should I choose?

Choose Custom fit — almost every piece we make is made to measure. We measure you in the studio, or you send us your measurements (see the measurement guide). Standard sizes XS–XL are also available.

Can I come in to be measured?

Yes — visit our studio 1st floor, in front of The Nest Hotel, Haya Hulet, Addis Ababa. Get directions.

What if it doesn’t fit right?

Message us as soon as you receive your piece. Because many pieces are made to order, we look at fit questions one by one — and it’s why we check your measurements with you up front.

Payment

How do I pay?

After we confirm your order: Telebirr, CBE Birr, bank transfer, or cash in Addis Ababa. You never pay through this website.

Why do some pieces say “Price on request”?

Handmade and made-to-measure pieces can vary with size, fabric and tibeb. We confirm the exact price with you in your order chat before you pay.

Delivery

Do you deliver in Addis Ababa?

Yes — we arrange delivery within Addis Ababa when we confirm your order. You’re also welcome to collect from the studio, open every day 9:00–19:30.

Do you ship outside Addis and abroad?

Yes. We ship anywhere in Ethiopia by EMS and worldwide by DHL. Send us your measurements, city and country, and event date — we confirm delivery time and cost with you before you pay.

Care

How do I look after my habesha kemis?

Hand wash in cold water or dry clean, don’t wring, and dry flat in the shade so the tibeb keeps its colour. Iron on the reverse at low heat and avoid ironing directly over embroidery. Store folded in a cotton bag, away from sunlight.